FAQ

VIMpay has a lots of support on their website, including useful how-to videos and FAQs –https://support.vimpay.de/

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VIMpay is a mobile payment service that lets you send and receive money using just your mobile phone number.

With VIMpay, you can pay to friends and family in over 40 countries.

It’s free for personal use, whether you’re making or receiving mobile payments.

To use VIMpay, you just need to be over 7 years old, have a current account with any german bank and a registered mobile phone number.

It’s very simple, quick, free and totally secure.

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Yes of course! You can transfer the funds from your bracelet back to your bank account via the VIMpay app at any time.


!!! Please note, that payletti is not acting as a payment provider or else and is not sellng payment cards at all. If you decide to order a VIMpay card with us, we simply act as a intermediator and logistic partner for VIMpay (Petafuel GmbH). Please also take note about the return policy in this regards !!!

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The limit for contactless payment in Germany for Mastercard is at 50 euros without a PIN confirmation. If the amount exceeds 50 euros, it is necessary to confirm the transaction with the PIN.

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You can use your contactless payment bracelet wherever you see the contactless symbol and Mastercard is accepted. Not only possible in Germany, it is also applicable worldwide.

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Before using your bracelet, you need to load your chip card, e.g. VIMpay. VIMpay allows a direct load feature. You just need to connect your regular IBAN bank account to the VIMpay app. Else, yu can transfer money by bank transfer to your VIMpay Mastercard Account. The details and the corresponding IBAN to load you will find in the VIMpay App.

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Before using your bracelet, you need to activate your Payletti wearable by connecting your preferred top up account and/or payment method through our partner, e.g. VIMpay.

For more information see here. https://www.vimpay.de/vimpaygo/

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Contactless payment bracelets contain a „Mini-NFC-Chip“ that links to the VIMpay-App. Also every „Mini-NFC-Chip“ from other providers, with the same size can be used. You can load Euro curency to the Mastercard Account from your bank account through the VIMpay App, where you can also move your money to your chip card and track all your transactions.

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